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Terms of Use

■ Article1 General Provisions

These terms of use are for members who are registered as VOICE instructors and who provide English conversation services through the VOICE website.

■ Article2 Instructor Qualifications

All conditions below must be met in order to qualify as an instructor:

  • ・Instructors must be 18 years of age or older.
  • ・Instructors must promptly inform us of any changes to their registered information.
  • ・Instructors must observe Article 8.
  • ・Instructors must follow our instructions.
  • ・Instructors must have a valid visa.

■ Article3 Registering as an Instructor

After filling out your personal information, you must agree with our terms of use.
Your ID and password will be sent to you via e-mail from VOICE Co,. Ltd..

■ Article4 Effective Date

Based on Article 3, these terms go into effect the day on which the e-mail containing a login ID and password is sent to the instructor.

■ Article 5 Contract Type

The Company and the instructor shall enter an outsourcing agreement. The instructor entrusts all management activities, including administrative activities relating to revenue and payment to VOICE Co., Ltd..

■ Article 6 Remuneration

Remuneration shall be calculated according to the formula below:
1 minute in an active VOICE room = \7 (excluding tax).
Instructors can check how much they have earned at any time on their account page.

■ Article 7 Payment to Instructors

Points will be collected from the first day to the last day of the month. Payment will be in the amount determined by the formula in Article 6. The total amount to be paid must be over \10,000 (excluding tax). If the total amount is less than \10,000 (excluding tax), it will be paid the following month.
Payment will be made on the 15th of the following month to the bank account specified by the instructor. Bank transfer fees will be paid by VOICE Co., Ltd.. If the 15th falls on a weekend or holiday, payment will be deposited on the previous weekday.

■ Article8 Prohibited Acts

Instructors are prohibited from the following acts:

  • 1. Acts that infringe or may infringe upon the copyrights or other rights of other instructors, third parties, or VOICE Co., Ltd..
  • 2. Acts that infringe or may infringe upon the property or privacy of other instructors, third parties, or VOICE Co., Ltd..
  • 3. Acts that cause disadvantages or damages or may cause disadvantages or damages to other instructors, third parties, or VOICE Co., Ltd..
  • 4. Slander against other instructors, third parties, or VOICE Co., Ltd..
  • 5. Use of VOICE services to arrange clandestine meetings with a third party, to engage in prostitution, or to leak personal information.
  • 6. Acts that contravene or may contravene public order or morality.
  • 7. Criminal activity, acts that may be criminal, or acts that may lead to criminal activity.
  • 8. Disruptive behavior.
  • 9. Acts that undermine the credibility of VOICE.
  • 10. Unauthorized use of login ID and password.
  • 11. Other acts in violation of the law.
  • 12. Other acts deemed inappropriate by VOICE Co., Ltd..

■ Article 9 Management of ID and Password

Instructors are responsible for managing the ID and password provided by us. Instructors must contact us and follow our instructions if they lose or forget their password, or if they suspect a third party is using it.
Instructor IDs and passwords may be invalidated with no advance notice if they are used in an unauthorized manner. We are not responsible for any unauthorized use of IDs and passwords.

■ Article 10 Changes to Site Operation

Contents or services on this website may be changed and new contents and services may be launched with no advance notice to instructors. These terms of use may be amended as necessary. Any changes to these terms of use will be announced to instructors on this website. Instructors automatically agree to any amendment unless they resign within 7 days of its announcement. We are not responsible for any inconvenience or damage to instructors due to such changes.

■ Article 11 Amendments to Terms of Use

These terms of use may be amended with no advance notice to instructors. These amendments are legally binding as soon as a notice is posted to My Page. Instructors must check My Page regularly to see these notices.

■ Article 12 Handling of Personal Information

Instructors’ personal information, including the information provided upon registration, will not be made public. Instructors’ personal information will not be made public even after a contract ends.

■ Article 13 Legal Liability

Legal issues with the VOICE site itself will be handled by the administrators.
Instructors are responsible for any legal issues caused by their expressions.
Instructors are responsible for any legal issues caused by infringement upon a third party.

■ Article 14 Contract Cancellation

An instructor’s contract may be cancelled with no advance notice in the following situations:

  • ・If there are any falsehoods in Article 2.
  • ・If an instructor carries out any of the acts prohibited in Article 8.
  • ・If we deem him/her inappropriate as an instructor.

In any of these situations, the company will not pay any unpaid fees to the instructor.

■ Article 15 Contract period

An instructor’s contract will be terminated if it is cancelled according to the provisions of Article 14, or one month from the instructor’s request to cancel the contract. Instructors must request a contract cancellation via e-mail.

■ Article 16 Compensation for Damage

Instructors are responsible for and are obliged to compensate for any damage or injury to a person or object.

■ Article 17 Disclaimer

We are not responsible for the following:

  • ・Any problems that arise from users of this service deviating from the privacy policy.
  • ・Anything that results from acts prohibited in Article 8..

■ Article 18 Consultation

Any problems arising from terms not stipulated in this agreement or from differences in interpretation will be solved through discussion between the instructor and VOICE Co., Ltd..